Many companies already have a Safety Management System in place and perhaps line managers, and a number of additional personnel may have attended initial SMS training. However, whilst they may provide an oversight of the system, many SMS courses do not provide guidance on how to integrate the SMS into the organisation.

This 3-day course, available as an open course in England or as a private course on your base, will focus on the practical implementation of your SMS and will include, for example, the following elements:

• SMS Manual
• Safety Policy
• Individual roles and responsibilities
• Core Values
• Case study – could an effective SMS have avoided this accident
• Where are we now?
• Current objectives and goals – how are we doing? What’s involved?
• Threat, Risk, Hazard and Error
• Hazard and Risk Assessment (Existing)
• Hazard and Risk Assessment (Future)
• Just Culture
• Performance Indicators
• Quality vs Safety
• Training and introducing the SMS across the organisation
• Developing an Action Plan

Who should attend this course?

• Accountable Managers
• Line Managers
• Line Personnel
• Safety & Quality Managers

For more details Click here to contact ITS. or to download a leaflet Click here.

European Helicopter Center (EHC), based at Torp Sandefjord Airport in Norway, is one of Europe’s leading helicopter training schools.

ITS recently ran a number of CRM courses for EHC’s pilots and instructors. The course was specifically tailored to rotary wing operations, and for instructors in particular.

For more information please Click here.

ITS have delivered two 3-day Debrief Skills courses to simulator and line instructors at Loganair in Glasgow. The course was designed to give instructors the necessary knowledge and skills they require to facilitate debrief sessions, and particularly in the context of CRM. The emphasis in this training was therefore facilitation, debriefing, assessment, communication and feedback skills.

For more information please Click here.

ITS have delivered a CRMI Examiner Workshop to CRM Instructors from Bristow Group

This is a 2-day course, designed to prepare experienced CRM Instructors for assessment as CRMI Examiners. The course includes the following elements:

• Introduction to the role of the CRMIE
• Review of EU OPS, Subpart N and TGL 44 with regard to CRM training requirements
• Applying for accreditation as a CRMIE
• The CRMI Accreditation Application Process
• Briefing the CRMI
• Conducting, Observing and Assessing the CRMI Test
• Debriefing the CRMI
• Delegate Practise Sessions – Briefing, Conducting the Test, Debriefing

The course is very interactive, using both video sessions and live CRM sessions for delegates to practice and demonstrate the required skills.

For more details on this course Click here.

ITS have been awarded a contract to deliver a 3-day SMS Implementation course for Maldivian Air Taxi (MAT).

MAT has an SMS in place, and are currently entering existing reports into the associated database. All company managers, and a number of additional personnel, have attended both initial and recurrent SMS training courses and so are familiar with SMS in general, and how it specifically relates to their own SMS manual.

However, many SMS courses cover the components mandated by ICAO, but some operators find these to be only vague statements that do not emphasize the practical implementation of these items. For example:

• Safety Policy – Often sample policy statements are not provided and no advice is given on how to develop one.
• Safety Accountability
• Safety Targets and Performance Indicators – There should be discussion about how realistic and meaningful the targets should be…and provision of examples for comparison and to aid learning
• Hazard and Risk Management – There is often a need for practical examples of hazards in the work place and how to mitigate them.

The SMS Implementation course ITS will deliver to MAT covers all of these, and many more, practical issues around the implementation and operation of an effective SMS.

For more details on this course Click here.

ITS have been awarded a contract to provide CRM Instructor training for the Royal Air Force of Oman in Muscat.

The course will be 8-day duration and, in addition to the normal CRMI course content, is designed to provide a greater depth of understanding of the CRM elements and of courseware design.

For more details on this course Click here.

Continuing their 8-year relationship with Ryanair, ITS have been awarded a further contract to provide combined debrief skills and CRMI-Line training for recently appointed instructors.

Since 2002 ITS have supported Ryanair with a range of services, including for example:

• CRM training
• CRM course design
• CRM Instructor training
• Behavioural Marker Scheme (NOTECHS) design and implementation
• CRM modules for LOFT
• CRMI-Line courses
• Cabin Crew recruitment and training

The ITS relationship with Ryanair once again demonstrates the range of services, and depth of experience, available from ITS.

December 1st – 3rd 2010, at London Gatwick Airport

This 3-day course is designed to prepare organisations for the implementation of an SMS.

Based on the ICAO SMS Manual Doc 9859 (Second Edition – 2009), the aims of the course are:
• To introduce delegates to the concept of structured safety management
• To outline the steps needed to implement an SMS
• To identify the factors that contribute to a ‘Just Culture’
• To establish an effective organizational learning capability

Who should attend this course?

Any individuals who will be actively involved in the organisation’s Safety Management System, and this will include:
• CEOs
• Line Personnel
• Safety Managers
• Organisation’s Risk Management Team

Both individuals with existing experience, and those with no prior knowledge in safety management, will benefit from attending this course as it will be an effective aid in the formation, or extension of safety programmes within your organisation.

The course fee is £1195.00 (1495 Euros) per delegate plus VAT

There is currently availability on this course, but please book early to secure your place.

For more details Click here to contact ITS.

ITS has recently delivered CRMI-Line training courses to the following clients:

• Executive Aviation Services, Bristol Airport, England
• Capital Aviation, Exeter Airport, England

This 1-day CRMI-Line course is designed to meet the UK CAA requirements and includes, for example:

• Introduction and Review of CRM Elements
• Facilitation
• Behavioural Markers and Practical Assessment Exercises
• Facilitation and Debrief Skills
• Practical Sessions

A more comprehensive 3-day course, including briefing and debriefing skills, for either line instructors or simulator instructors, is also available.

For more details on this course Click here.

As a producer and distributor of Aviation Training Videos ITS offers a wide range of training programmes on DVD. The programmes are divided into the following categories:

• CRM
• Safety & Emergency Procedures
• Fire
• Security
• Air Disasters
• Medical
• Health & Safety

Special Offer – Free Video

Buy any three videos and pay for only two, we will give you the cheapest programme free of charge. This offer is valid for all orders received by 1800 hours GMT on December 31st 2012.

Please Note
This offer excludes videos with the Reference Numbers AVC1 to AVC16

Click here to go to the videos.