Computer Based CRM Modules

ITS have introduced a complete range of computer-based CRM training modules which cover all the main CRM elements.

These modules were originally designed for use in conjunction with LOFT, during the pre-flight brief, as a means of refreshing CRM within the operator’s recurrent training cycle. The CRM module, appropriate to the LOFT and the recurrent cycle, is delivered by the instructor to the participating crew.

The computer-based module covers the selected subject using simple graphics and audio, and delivery is facilitated by the instructor using pre-programmed questions and discussions.

Each module comes complete with an instructor guide and a delegate workbook, and they can also be used in the classroom or as private study units. The modules can also be used as the basis for designing your own courseware for your CRM training sessions.

A full range of modules, covering all the main CRM subjects, is available for both pilots and cabin crew.

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