CRMI course & CRM courseware – Maldivian Air Taxi

Based at Male International Airport in the Maldives, and operating the world’s largest fleet of Twin Otter float planes, Maldivian Air Taxi (MAT) have awarded ITS a comprehensive contract to set up an in-house CRM team.

ITS have completed the first phase of the contract, which was a 9-day visit to MAT’s base, where they conducted an in-depth Training Needs Analysis (TNA) and a general appraisal of the entire operation.

Based on the findings from the TNA, ITS will now design a bespoke, initial CRM course to suit the very specific characteristics of the MAT operation. The course will be attended by pilots, cabin crew and deckhands.

In the meantime ITS will return to the Maldives in August to deliver a Train the Trainer course, and again in September to deliver a CRM Instructor course.

In the final phase of the contract ITS will mentor the new MAT instructors whilst they deliver their first four CRM courses.

In subsequent years, for recurrent training, ITS will design CRM courseware designed for delivery to a wider range of MAT personnel to include, engineering, despatch and flight operations.

This contract once again demonstrates the breadth of ITS’ experience and capability in a wide range of research and training related activities.

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