NOTECHS & CRM Assessment Skills for DHL
Brussels based European Air Transport, part of DHL, have contracted ITS to deliver NOTECHS and Assessment Skills training to 40 of their Line Trainers.
European Air Transport already has a NOTECHS scheme in place for the assessment of CRM on the line, and the ITS will courses will use this scheme in delivering non-technical assessment skills to their instructors.
The training will be delivered in Brussels and will:
• Refresh delegates’ knowledge on their NOTECHS scheme
• Introduce the behavioural assessment process
• Practice the skills of observing, recording, classifying and evaluating behaviour
• Discuss the pitfalls of behavioural assessment
• Test delegates’ ability to assess behavioural skills
