Decision Making / Problem Solving
Understanding the processes involved in effective decision-making, or problem solving, is crucial to strong leadership and good teamworking. Simply being aware, for example, of the barriers to problem solving or the need for reviewing decisions will have an immediate impact of the efficiency of your operation.
What will I learn?
Practical problem solving using a desk-top exercise.
The step by step decision making/problem solving process.
Barriers to decision making/problem solving.
Practical applications of the decision making/problem solving process