True and effective communication occurs when there is a sincere and conscious effort made by all parties. It is being able to communicate your thoughts and feelings in such a way that the other person shares the same meaning you do.
Effective communication will reduce misunderstandings, errors and conflict, and will lead to increased efficiency and improved performance.
What will I learn?
The communication process.
Exploring communication through a practical exercise.
Types of communication.
Barriers to communication and strategies to overcome them.