Feedback Skills

Description

The ability to give effective and honest feedback is a crucial skill in the development of individuals and teams. Both positive and negative feedback can provide motivation and lead to improved performance – but only when delivered appropriately.

Equally important is the ability to receive feedback, as performance can only be enhanced if feedback is accepted and acted upon.

What will I learn?

What is feedback?
Types of feedback.
Tips for giving feedback and practice sessions.
Tips for receiving feedback and practice sessions.
Dealing with difficult people and situations.