ITS Academy Group is a consultancy and training provider specialising in Human Factors, Error Management, Behavioural Skills and Cross-Functional Teamwork.

Created twenty-five years ago, and focused initially on critical industries, and in particular aviation, the ITS Academy Group now has more than 400 clients in 73 countries worldwide

Our fully equipped UK training centre in Bristol is just 200 metres from the mainline railway station, and a 20-minute drive from Bristol International Airport. With clients in more than 70 countries worldwide we regularly travel to our clients’ bases or, for their convenience, hold some of our open training courses at London Gatwick Airport.

We believe the key to our success is founded on:

1. More than 25 years experience in designing and delivering behavioural skills training and more than 20 years experience in designing and delivering CRM training courses.

2. Being a research driven organisation; by which we mean that our training courses are customised to the needs of each individual operation, based on a detailed evaluation of the operation’s specific requirements..

Online Crew Resource Management Training

During these difficult times, whilst we are all coping with COVID-19, ITS Academy offers a range of on-line CRM training sessions.
There are courses available for crew, dispatchers and instructors worldwide.

The CRM training sessions are fully interactive, using video conferencing facilities. In advance of the course the participants are provided with any relevant materials, such as case studies and exercises.

Pilot Support – Webinars

ITS Academy is pleased to offer a range of interactive on-line sessions for pilots worldwide to join.

The sessions are aimed primarily at pilots who are under training/suspended training, recently qualified, or who have recently joined an airline.

Our aim is to provide a forum in which any pilot can join interactive on-line sessions on subjects which may be of interest to them, and during which they will increase their knowledge and understanding. Sessions will be facilitated by our instructors, who all have extensive experience in commercial, corporate and business aviation.