Who we are
ITS Academy is a leading consultancy and training provider, specialising in Human Factors, Threat and Error Management, Behavioural Skills, and Cross-Functional Teamwork.
With 30 years of experience, we have worked with over 400 clients across 73 countries. While our roots are in aviation, we have expanded to other critical industries, including the medical field, oil and gas, and rail systems.
We operate from two key bases in London and Dubai, but we are always happy to travel to our clients' premises to deliver tailored training solutions. Additionally, we provide online courses that offer flexible, interactive learning experiences, including case studies, and practical exercises.
Our success is built on delivering research-driven, customised training designed to meet the specific needs of every operation, ensuring impactful and effective results.
Our team consists of highly experienced professionals with diverse backgrounds in aviation as pilots, cabin crew and engineers well experienced in human factors research, and training development. Dedicated to delivering exceptional quality, we combine industry expertise with a passion for enhancing safety and performance across all sectors.
ITS Academy is ISO 9001: 2015 Quality Assurance Certified.
Meet the Team
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Keith Fryer
FOUNDER
DIRECTOR OF OPERATIONS
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Renate Suttie
HEAD OF TRAINING
CRM, HPL, SMS & SEP Trainer-Examiner
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Hajati Treacher-Morley
HEAD OF CABIN CREW TRAINING
CRM & SEP Trainer-Examiner
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Nora Moraru
BUSINESS DEVELOPMENT MANAGER
