This 2-day intensive program equips future senior cabin crew with the advanced CRM skills needed to lead effectively in commercial aviation. Aligned with EASA Part-ORO.AOC.125 and FAA AC 120-51standards, the course focuses on conflict resolution, decision-making under pressure, and crew coordination – tailored specifically for inflight leaders.

Our course can be adapted to fit the needs of airlines and corporate/ private jet operations.

Who Should Attend?

Cabin Crew transitioning to leadership roles
Inflight Trainers developing CRM standards

Key Focus Areas

The syllabus follows the EASA Part - ORO requirements, while focusing on:

• Threat and Error Management

• Leadership in Crisis

• Advanced Communication

• Operational Decision-Making

• Crew Coordination

• Passenger Management

Duration

2 days (12 training hours)

Location

🏫 Classroom training at our hubs in London and Dubai

🏫 Classroom training at your company’s premises

💻Online (faciliator-led live sessions)

We can deliver private on-line courses on a date convenient to you, and in your time zone, subject only to the availability of our facilitators.