Who It Is For

• Pilots: New hires, or those transitioning to multi-crew operations.

• Cabin Crew: Flight attendants with or without Cabin Crew Attestation.

• Mixed Audiences: Airlines aiming to cultivate cross-disciplinary collaboration.

Duration

• 3 days (18 total training hours).

• Daily schedule: 6 hours of interactive training (lectures, workshops, and simulations).

Course Objectives

By the end of this course, participants will:

1. Apply CRM principles to improve situational awareness, decision-making, and communication.

2. Recognise and mitigate human errors linked to fatigue, stress, and workload.

3. Demonstrate effective leadership, followership, and conflict resolution in multi-crew environments.

4. Enhance pilot-cabin crew coordination for normal and emergency operations.

This course fulfills EASA Part-ORA (ORA.GEN.110) and Part-ORO (ORO.AOC.125) requirements for CRM training in commercial air operations, as well as FAA AC 120-51, and ICAO Doc 9995 standards.

Location

🏫 Classroom training at our hubs in London and Dubai

🏫 Classroom training at your company’s premises

💻Online (faciliator-led live sessions)

We can deliver private on-line courses on a date convenient to you, and in your time zone, subject only to the availability of our facilitators.