Korean Air select ITS
Korean Air has awarded a contract to ITS for the provision of Assessment Training to their Line Training Captains.
Korean Air already has a NOTECHS scheme in place for the assessment of CRM on the line, and ITS will now deliver a 2-day course designed to deliver non-technical assessment skills to their instructors. The training will be delivered on Korean Air’s base in Seoul and the course will:
• Familiarise delegates with NOTECHS
• Introduce the behavioural assessment process
• Practice the skills of observation, recording, classifying and evaluating behaviour
• Discuss the pitfalls of behavioural assessment
• Test delegates’ ability to assess behavioural skills
This contract re-enforces Korean Air’s commitment to the further development of CRM within the airline, and once again demonstrates ITS’ ability to deliver training to clients worldwide.
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