CRM Initial Cabin Crew

£195.00 + VAT

We can deliver private on-line courses on a date convenient to you, and in your time zone, subject only to the availability of our facilitators.

Request a Private Course


During their initial training in commercial, private or corporate aviation, all cabin crew, must attend Crew Resource Management courses. The purpose of this training is to introduce cabin crew to concepts of aviation human factors relevant to their job, and to give them the necessary skills in order to deal with standard or emergency situations.

This 1-day course is EASA and FAA compliant and is facilitated by one of our senior CRM Trainer Examiners, with flying experience.

The subjects on this course include all modules required by the regulators. Some examples:

  • Basic principles of Crew Resource Management
  • Effective Communication and Conflict Management
  • Human Error
  • Information processing
  • Situational Awareness
  • Decision making
  • Teamwork and Workload Management
  • Leadership and Followership
  • Stress
  • The Startle Effect and Resilience
  • Sleep and fatigue
  • Culture
  • Passenger human factors

All these concepts will be facilitated by means using case studies, as well as group and individual activities, so expect a highly interactive course! Feedback from the trainer will also be provided to enhance the learning experience.

Courses commence at 08.00 UTC and the duration will be 8-hours, including breaks.

A certificate will be issued on completion of the course.